Terms and Conditions
Last Updated: October 08, 2025
The Alpha egift website (www.alphaegift.com) (“site”) and mobile application (“app”) are operated by Alpha Establishment Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to the Alpha egift website or mobile app.
1. General Use of the Website
1.1 Eligibility
You must be at least 18 years of age to purchase from this website. By using our site, you confirm that you are of legal age and capable of entering into a binding contract.
1.2 Purpose of the Website
Alpha eGift provides an online platform for the purchase and instant delivery of digital and electronic gift cards for various global brands, including Apple, Walmart, Steam, Amazon, and others.
1.3 Acceptance of Terms
Your use of this site, including browsing, creating an account, or making a purchase, constitutes full acceptance of these Terms.
We may modify or update these Terms at any time without notice. The latest version will always be available on our website.
2. Account Registration and Security
2.1 Account Creation
To access certain features, you may be required to create an account. You must provide accurate, current, and complete information during registration and keep your account details up to date.
2.2 Responsibility for Account Use
You are solely responsible for:
- Maintaining the confidentiality of your login credentials.
- All activities conducted under your account.
- Notifying us immediately if you suspect any unauthorised access.
Alpha eGift shall not be liable for losses resulting from unauthorised account use.
3. Products and Descriptions
3.1 Product Information
All products listed are digital gift cards or electronic codes.
We make every reasonable effort to ensure all product information, descriptions, and prices are accurate. However, errors, omissions, or inaccuracies may occur, and we reserve the right to correct them without notice.
3.2 Availability
Gift cards are subject to availability and supplier stock.
If a product is unavailable after purchase, you will be contacted promptly to arrange an alternative product or refund.
3.3 Third-Party Nature
All brand names, logos, and trademarks are the property of their respective owners.
Alpha eGift acts as an independent reseller and is not affiliated with or endorsed by any of the brands offered on our platform.
4. Pricing and Payment
4.1 Prices
All prices on our website are displayed in US Dollars (AUD) and include GST where applicable.
4.2 Payment Methods
We accept various payment methods, including:
- Major credit and debit cards
- PayPal
- Selected digital payment processors
Payments must be made in full before the product is delivered.
4.3 Fraud Prevention
To protect against fraud, Alpha eGift reserves the right to:
- Request additional verification or identification before processing certain transactions.
- Cancel any order deemed suspicious or potentially fraudulent.
5. Order Processing and Delivery
5.1 Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details.
5.2 Delivery Method
All products are delivered electronically via email to the address provided at checkout. No physical items are shipped.
5.3 Delivery Time
In most cases, gift cards are delivered instantly or within a few minutes after payment confirmation. However, delivery may be delayed in cases of:
- Payment verification or manual review
- System or technical errors
- Stock or supplier delays
5.4 Incorrect Email Address
It is your responsibility to provide the correct recipient email.
Alpha eGift is not responsible for lost or misdelivered gift cards due to incorrect or incomplete email addresses.
6. Refunds, Replacements, and Cancellations
6.1 Digital Product Policy
Due to the non-returnable and consumable nature of digital codes, all sales are final once the product has been delivered.
6.2 Exceptions
A refund or replacement may be granted under the following circumstances:
- The code delivered is invalid or non-functional.
- The wrong product was delivered due to an internal error.
- A verified payment was made, but no code was delivered after 24 hours.
In such cases, customers must contact contact@alphaegift.com within 48 hours of purchase with supporting documentation.
6.3 Non-Eligible Scenarios
Refunds or replacements will not be issued for:
- Buyer’s remorse or accidental purchases
- Incorrect email entry
- Issues arising from brand-specific restrictions or redemption errors caused by the customer
7. Use and Redemption of Gift Cards
Each brand or issuer has its own terms of use, redemption rules, and regional limitations.
You are responsible for reviewing and complying with the third-party terms associated with each gift card.
Alpha eGift is not responsible for:
- Brand-specific redemption issues
- Balance discrepancies once a card has been successfully delivered
- Expiry or usage restrictions set by third-party merchants
8. Intellectual Property
All content on this website—including text, images, graphics, icons, and design—is the property of Alpha Establishment Pty Ltd or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, or modify any part of the website without written permission from Alpha eGift.
9. Limitation of Liability
To the maximum extent permitted by law:
- Alpha eGift will not be liable for any indirect, incidental, or consequential damages, including loss of profits or data.
- Our total liability for any claim will not exceed the total purchase amount paid for the product concerned.
- We are not liable for delays or failures caused by factors outside our control, including payment processor or supplier errors.
10. Indemnification
You agree to indemnify, defend, and hold harmless Alpha Establishment Pty Ltd, its directors, employees, and partners from any claims, losses, damages, or expenses arising out of:
- Your use or misuse of the website or products.
- Your violation of these Terms.
- Any infringement of third-party rights.
11. Privacy and Data Protection
Your privacy is important to us.
All personal information collected through the website is handled in accordance with our Privacy Policy.
By using this website, you consent to the collection and use of your data as outlined in that policy.
12. Dispute Resolution and Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
13. Suspension or Termination of Service
We may, without notice, suspend or terminate your access to the website if:
- You violate any part of these Terms.
- We detect fraudulent or illegal activity associated with your account.
- Required by law or a regulatory authority.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us. Contact Us